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1. All bookings are made with Adventure Walks, the trading name of walking and treking activities run by Adventure Peaks Ltd, Registered Company, Number 4063174 (hereinafter referred to as the Company) whose registered office is Central Buildings, Ambleside, Cumbria LA22 9BS, United Kingdom, whose director is David Pritt.
2. The company is Fully Bonded in compliance with the EC Directive on Package Travel, Package Holidays and Package Tours and holds an Air Travel Organiser’s Licence ( ATOL), licence No. 5882.
3. The terms and conditions of all agreements made with the Company shall be subject to, and governed by, English Law. 4. In order to make a booking, complete and sign the Booking Form and post it to Adventure Peaks Limited with your deposit of £300, (£100 for UK courses) together with the premium for your insurance if required. Unless the trip is full you will receive confirmation of booking and further details.
5. An interim deposit to the same value is due at 4 months and the remaining balance is due 2 months prior to departure (or 1 month for British based courses). It is important to be aware that once your deposits are paid, should you wish to cancel at any time thereafter, the deposits are non-refundable. In addition the cancellation penalties detailed below will be applied. It is strongly recommended that you have suitable cancellation insurance coverage from the time of booking.
6. If the Interim deposit or balance is not received by the specific date, we reserve the right to cancel your booking and your deposits will be forfeited, unless the Company Director has agreed a delay in your payment.
7. Cancellation of a trip by the Company will entitle you to a refund of the full cost of your trip, including any insurance premiums paid to the Company, unless cancellation has been forced by unforeseen government intervention in which case actual costs incurred by the Company will be subtracted from any refund due. No other compensation will be allowable.
8. Cancellation of bookings must be notified in writing. Cancellation charges are set out below, based on the date of receipt of written notification: More than 8 weeks before departure - loss of deposit and loss of interim deposit 4-8 weeks 60% of total trip cost 2-4 weeks 80% of total trip cost less than 2 weeks 100% of total trip cost
9. If you are joining the holiday locally (i.e. not starting with the group from the UK) our responsibility does not commence until the appointed time. We shall not be responsible for any additional expenses incurred by you to meet up with the group.
10. Whilst every effort will be made to adhere to the planned itinerary, it must be realised that in this type of adventurous travel, changes to the itinerary may occur for which the Company accepts no responsibility, however caused. The Company will make every effort to inform you of any change, as we know of each change before departure. Your final itinerary may differ in respect of the places where you stay overnight. In particular it may be necessary to alter your itinerary at short notice due to adverse weather, mountain conditions, client or leader illness, road conditions, or to operating conditions imposed by owners and operators of accommodation, facilities, aircraft, vessels and other forms of transport. Should such conditions involve clients in extra costs such as accommodation, transportation and meals, such costs should be borne by the client.
11. The Company cannot be held responsible for any missed connecting transport that was booked independently of the Company.
12. The Company may for operating reasons adjust advertised departure and return dates by 24 hours.
13. Our Leaders will do their utmost to ensure that any problems are solved for the benefit of the group as a whole. Signing the booking form signifies your acceptance of the Leader’s authority to make decisions affecting the group or individuals. For instance, he/she may require an individual to leave the group if he/she believes that person’s health is at risk, if an illegal act is committed, or their behaviour becomes detrimental to the safety, enjoyment or well-being of the group. Should the Leader take such action, that person would not be entitled to any refund.
14. The company reserves the right to change the advertised leader.
15. If you have any complaint about your holiday you must make it known at the earliest opportunity to the leader and/or local representative, who will normally aim to take appropriate action in conjunction with the Adventure Walks office. Adventure Walks must be given the opportunity to deal with a problem at or soon after its conception.
16. Please understand that there are certain hazards involved in climbing and trekking, which you must accept at your own risk. The Company will not be liable for any illness, injury or death sustained during an expedition, or course, nor will it be liable for any uninsured losses of your property.
17. The Company cannot be made liable for the consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences.
18. It is a condition of booking that you are adequately covered by insurance, which must cover the cost of helicopter rescue, repatriation and evacuation if you become too ill to continue. Failure to provide a copy will result in the cancellation of your trip.
19. Adventure Walks representatives, other than the Director of the Company, are not entitled to promise refunds for whatever reason, and the Company will not be bound by any such promise.
20. Trip prices are based on an exchange rate of US$1.95 - UK£1 and operating costs at the time of booking. The Company reserves the right to levy fuel and/or currency surcharges following significant currency fluctuations or operating costs beyond our control. We sincerely hope that surcharges will not be necessary, but in the unlikely event that they are, you may cancel your booking without penalty if the surcharge amounts to more than 10% of the cost of the trip.
21. Any air travel that is part of any trip is subject to the conditions as stipulated by the airline concerned and liability is limited in accordance with International Convention.
22. If the UK Foreign Office does not issue advice against travel, and you decide not to travel on the basis of a perceived threat or hazard, howsoever formed, will be interpreted as a voluntary cancellation and the charges set out in booking condition 8 applied.
23. Non-UK Nationals should consult their own government for advice on travel to the destination country and all countries transited en route.
24. Adventure Walks is in the business to help people realise their goals. We undertake to do all in our power to help make your involvement with Adventure Walks positive and rewarding.
25. Having made every effort to ensure correctness of this brochure, we cannot be held responsible for any inaccuracies. Errors or omissions excepted.
26. The Company can use photographs supplied by its leaders or members of the expedition for future marketing and publishing without further permission from those featured on the images.
27. On advancement of deposit for a booking on any of our trips or expeditions the deposit acknowledges that he/she has read and understands the above booking
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